We understand that losing a loved one is a difficult time, and we strive to make managing their account as straightforward as possible.
If a Raisin customer passes away, please notify our Customer Service team:
- Email: service@raisin.ie
- Phone: +353 1 5461020 (Monday to Friday, 11:00–15:00)
Our team will guide you through the process and outline the required documentation needed from the person managing the estate.
Once the necessary documentation is received and verified, we will notify the relevant partner banks to close any active deposit accounts and return the funds to the Raisin Account. If the linked Nominated Account is no longer active, the personal representatives can request a transfer to a designated estate bank account.