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Welcome to the Help Center
Raisin Bank Help Centre home page
  1. Raisin Bank
  2. About Raisin
  3. Data Protection

Data Protection

  • How can I add or remove trusted devices?
  • Why is a different location shown for one of my trusted devices?
  • What is 'Device fingerprinting' and why do Raisin use it?
  • I’m not receiving my verification code (mTAN. What can I do?
  • What happens to my personal data after my account is closed or I request deletion?
  • Login and transaction security:
  • Protecting your Raisin Account and savings from fraud
  • What information does Raisin Bank collect?
  • Why does Raisin Bank collect and use its customers’ personal information?
  • What happens with the personal data I provided?
  • Does Raisin Bank maintain banking secrecy?
Do you have any questions?
  • contact@raisin.com

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